Elevating Digital Engagement with Experience Cloud and Mobile Publisher

Details

Industry: Education
Salesforce Needs: Experience Cloud and Mobile Publisher to enhance student engagement and digital learning experiences.

Challenge

ConnectEdu Academy, an online education provider, sought to improve student engagement and create a more interactive learning environment. Their traditional approach involved multiple freelance developers and an outsourcing firm that struggled to deliver cohesive and scalable digital solutions. This fragmented strategy led to high costs and inconsistent user experiences across their digital platforms.

Solution

ConnectEdu Academy partnered with Dev4Clouds to implement Experience Cloud and Mobile Publisher services. Dev4Clouds developed a unified digital platform that provided a personalized learning experience for students through interactive dashboards, forums, and mobile applications.

• Priority Hours: Dev4Clouds dedicated 35 priority hours each month to develop and optimize the Experience Cloud and Mobile Publisher features, ensuring high-priority tasks were addressed swiftly.
  
• Unlimited Standard Hours: Routine updates and minor feature enhancements were managed seamlessly, allowing ConnectEdu to continuously improve their digital offerings without additional costs.
  
• Bring Unused Hours to the Next Month: Any unused priority hours were carried over, maximizing the value of ConnectEdu’s subscription and ensuring no resources were wasted.

Results

• Cost Savings: By consolidating services with Dev4Clouds, ConnectEdu Academy reduced their annual IT expenses by $18,000 compared to their previous outsourcing arrangements.
  
• Enhanced Digital Engagement: Student engagement metrics improved by 45% due to the interactive and user-friendly digital platforms developed by Dev4Clouds.
  
• Scalable Solutions: The unified Experience Cloud and Mobile Publisher setup allowed ConnectEdu to scale their services effortlessly as their student base grew, without incurring proportional increases in costs.

Feedback

“Dev4Clouds delivered an outstanding Experience Cloud and Mobile Publisher solution that significantly boosted our student engagement. The cost savings were substantial, and the flexibility of their productized service model allowed us to scale our digital offerings seamlessly. Their team’s expertise and proactive support have been instrumental in our success.”
— Amanda Lee, CEO at ConnectEdu Academy